UK Wedding News
06/09/2018
Under the new approach, where midwives and nurses can show that, despite something going wrong, they have learnt from what happened and are safe to continue working, the NMC may not seek to restrict their practice.
The NMC will provide tailored advice and support to employers, midwives and nurses to enable professionals to learn from their mistakes and to develop a culture of openness and honesty.
They will also provide improved support and information to patients and the public making complaints, including a dedicated point of contact as part of a new public support service designed to ensure people are treated with compassion and respect.
Recent research by the NMC about its fitness to practise (FtP) processes revealed that more than 9 out of 10 respondents, including members of the public, midwives and nurses and other health professionals, agreed that encouraging midwives and nurses to learn from mistakes would improve the process.
Participants felt that it wasn't always necessary to remove a midwife or nurse from the register even when there has been serious harm to a patient. This was echoed in the consultation responses about the new approach.
The NMC said it will also take greater account of the context in which mistakes occur when making decisions. The research showed that 82% of the members of public that took part agreed that taking the context of an incident into consideration would improve the process.
(CD/CM)
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NMC Introduces New Process For Resolving Complaints
A new process for resolving complaints about midwives and nurses is being introduced by the Nursing and Midwifery Council (NMC).Under the new approach, where midwives and nurses can show that, despite something going wrong, they have learnt from what happened and are safe to continue working, the NMC may not seek to restrict their practice.
The NMC will provide tailored advice and support to employers, midwives and nurses to enable professionals to learn from their mistakes and to develop a culture of openness and honesty.
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They will also provide improved support and information to patients and the public making complaints, including a dedicated point of contact as part of a new public support service designed to ensure people are treated with compassion and respect.
Recent research by the NMC about its fitness to practise (FtP) processes revealed that more than 9 out of 10 respondents, including members of the public, midwives and nurses and other health professionals, agreed that encouraging midwives and nurses to learn from mistakes would improve the process.
Participants felt that it wasn't always necessary to remove a midwife or nurse from the register even when there has been serious harm to a patient. This was echoed in the consultation responses about the new approach.
The NMC said it will also take greater account of the context in which mistakes occur when making decisions. The research showed that 82% of the members of public that took part agreed that taking the context of an incident into consideration would improve the process.
(CD/CM)
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